• Step One: Browse our collection and pick a garment for your special occasion, select your rental duration and delivery date, we advise you to select a delivery date that is 1-2 days prior to your event. The delivery date is the day you receive the garment, not the day we ship the garment.
• Step Two: Dress arrives on your selected delivery date. Try it on, accessorise and enjoy it at your photo shoot or event!
• Step Three: On the last day of your rental period, return the dress with the prepaid return satchel provided, and drop it off at your nearest post office. We will take care of the cleaning.

1. Choose Your Dress

Browse our curated collection for maternity, motherhood, and every woman in between. Select your size, rental duration, hire dates, and add to cart.

2. We Deliver to Your Door

Your dress arrives 1–2 days before your event, beautifully packed and ready to wear. Make sure to try on as soon as possible and notify us any issues within 24 hrs of delivery. Rock your special occasion with confidence, comfort and compliments.

3. Return It, Stress-Free

No cleaning needed! Just pop it in the prepaid return satchel and return it over the counter at the post office on the last day of your rental.

We’re here for you. Chat with us or email hello@mamarentals.com.au

If you have a particular dress in mind and can’t find it in our collection, let us know! We’re always expanding our wardrobe with the most beautiful, highly coveted styles for all stages of life - maternity, motherhood, and beyond.

If we think the dress will be a great fit for our community, we may be able to source it especially for you. To make this possible, we’ll first ask you to place a preorder/hire order with us to secure your dress and event date. Once confirmed, we’ll go ahead and purchase the dress on your behalf - as long as your event date is far enough in advance for us to source and deliver it in time.

This way, you get the dress you’ve been dreaming of, and our community gets to enjoy it too.

We are based in Forestville, NSW 2087.

• We ship Australia-wide via Express Post
  
• Free pick-up is available for Sydney customers

✨ Please note: We’re an online-only service and don’t have a retail shopfront, so we’re unable to accommodate visitors. Local customers are welcome to book online and use our convenient Forestville pick-up option.

All our gowns are kept in new to excellent pre-loved condition. Since they are rental items, some may show very minor signs of wear, but nothing that would affect your photos or experience.

We carefully inspect each dress before sending it out, and if we feel a gown no longer meets our standards, it is retired from our collection.

You can be confident that every dress you hire will look beautiful and event-ready.

Want to see how a dress looks and feels before committing? We offer Try On by post.

• Fee: The Try On fee is generally 25% of the rental price (varies per item), plus postage and a small card authorisation charge ($0.50, non-refundable).
  
• Duration: You’ll receive the dress delivered right to your doorstep, try it on at home for a day, and return it by 4pm the next business day (based on AusPost scan).
  
• Refundable: If you go ahead and book a 4-day (or longer) hire of the same dress within 3 days of returning your Try On, we’ll refund that Try On fee.
  

How to book a Try On:

1. Go to the product page of your chosen dress.
   
2. Select “Try On” as the Rental Duration.
   
3. Choose an available date in the calendar (Try Ons can only be booked for Monday or Tuesday deliveries).
   

Sydney customers: You can also use local pick-up and drop-off from Forestville, NSW 2087. Please note, we don’t have a retail storefront, so all bookings must be made online in advance.

Care guidelines: To keep our gowns beautiful for the next mama, please avoid fake tan, makeup or perfume during your Try On. We recommend showering beforehand and handling dresses with care.

Technically, it’s possible to organise last-minute postal Try Ons, but in practice it’s a lot of hassle - extra return satchels, multiple payments, and very tight turnaround times.

That’s why we recommend our Backup Dress option instead. This lets you add one extra dress (equal or lesser value) to your order at 60% off. Both dresses will be delivered together, so you can try them on at home, choose your favourite, and return both afterwards.

⚠️ Please note: the Backup Dress is for peace of mind - you may only wear one of the two dresses to your event.

✨ This gives you two beautiful options without the stress of managing multiple last-minute Try Ons.

No - only the Try On fee of the dress you go on to hire can be refunded.

For example: if you Try On 3 dresses but hire just 1, we’ll refund the Try On fee of that one hired dress (when you place a 4-Day, 8-Day, or 14-Day rental within 3 days of your Try On return).

No - the Try On fee is only refundable when you book the hire as a separate order within 3 days of returning your Try On.

If you book a Try On and a Hire of the same dress in the same order, the Try On fee cannot be refunded.

A Try On and a Hire are treated as two separate bookings. If you’ve already placed a Hire order and then later book a Try On of the same dress before your hire date, the Try On fee cannot be refunded. Refunds only apply when the Hire is booked after the Try On return (within 3 days).

The Try On fee is only refundable when you go on to hire the same dress you tried on, within 3 days of returning it.

If you choose a different dress instead, the Try On fee cannot be transferred or refunded.

No - if you order two sizes of the same dress to Try On, only one Try On fee will be refunded if you go on to hire that dress (in whichever size).

The other Try On fee is non-refundable, as each Try On is treated as a separate booking.

All orders are shipped via Australia Post Express from postcode 2087 (NSW).

• Most metro areas: 1-2 business days
  
• Rural areas, WA, & NT: 2-5 business days (even with Express Post)
  

For bookings placed in advance, we always dispatch to arrive 1-2 days before your event date so you can feel confident your dress will be with you in time.

⚠️ For last-minute orders, delivery timeframes depend on Australia Post’s network. Please check Australia Post’s delivery estimator using our postcode 2087 to confirm expected delivery to your address.

Returning your rental is simple - and free.

1. Garment bag: Please place your dress back inside the garment bag it arrived in. This protects the dress during transit and avoids damage.
   
2. Packaging:
   If your order arrived in a mailer bag, use the prepaid mailer provided.
   
   If your order arrived in a postal box, re-use the same box and attach the enclosed prepaid return label. (If you don’t have tape at home, your local Post Office can help seal the box.)
   
   Sustainability is at the heart of what we do 💚 - please return the original mailer with your dress so we can compost or recycle it on your behalf.
   
3. Post Office drop-off: Return your package over the counter at your local Post Office before 4pm on your return date, and obtain a lodgement receipt. Please avoid street-side post boxes, as these can cause delays and loss of tracking.
   
4. Weekend or public holiday returns: If your return date falls on a weekend or public holiday, you can lodge it on the next business day instead.

We don’t recommend placing one order with multiple delivery dates, as it can make fulfilment tricky and increases the risk of items being missed.

If you’d like dresses for different events, the best option is to place separate orders for each set of hire dates.

If you do select different delivery dates in one order:

• Checkout will only charge one shipping fee by default
  
• We’ll need to contact you to arrange the additional shipping cost for separate shipments
  

✨ To keep things simple and ensure everything arrives smoothly, we encourage booking separate orders for each event.

We can ship to the United States for purchase orders only (not rentals).

• Orders must be placed at least 21 days in advance
  
• You’ll need to email us at hello@mamarentals.com.au before placing your order, as US shipping is not enabled at checkout
  
• Return shipping is the customer’s responsibility

es, we can ship to New Zealand on a case-by-case basis.

• Bookings must be made at least 14 business days in advance.
  
• Customers are responsible for arranging and paying for the return shipping at their local Post Office.
  
• Please email us at hello@mamarentals.com.au before placing your order so we can confirm availability and shipping costs.

No - please just send it back and we’ll take care of the cleaning for you 🙂

We do kindly ask for a little care before you return:

• Dust off any sand, dirt, or prickles from the garment
  
• If the dress has been wet, please air dry it before shipping to prevent mould in transit
  
• Always follow the Garment Care Instructions included with your order
  

We professionally clean every garment using eco-friendly, water-based methods. Light wear is expected, but:

• If a dress is returned with severe stains that require a spotting specialist, we may need to charge an additional fee to cover the specialist’s bill
  
• If stains cannot be removed after all methods, or if the dress is returned in a condition unsuitable for hire, we reserve the right to charge up to 150% of the RRP to cover losses
  

💡 Many of our gowns are unique or discontinued pieces, so we ask you to please take extra care when wearing them.