Try On Service

Try-On orders need to be returned in its original, unworn condition, so we kindly ask you to not wear any fake tan, makeup or perfume when trying on dresses.

We recommend taking a (not too hot) shower before you putting on the garments.

If we find any signs of wear or odour, we will charge a full rental fee instead. 

Unlike rental orders which has a flat shipping rate of $19.95 (or FREE over $300), try on orders attract a higher shipping fee that is weight based, starting from $32.

Please remember, try-on orders are not formal rental bookings, so we assume your dates are flexible. Unlike 4-Day or longer rental bookings (for which we aim to ship as early as possible), we generally only ship try-on orders 1 day before your chosen delivery date.

We only allow try ons to occur on Monday and Tuesdays (excluding public holidays), so if you have selected a try on date other than Monday or Tuesday, we will be in touch with you to change the date accordingly.

We reserve the right to change the delivery date of your try on order if necessary, as we need to give priority to formal rental bookings (i.e. 4-Day or longer rentals).

This very rarely happens, but we will communicate to you in advance if this is the case. You will not be entitled to a refund if you are not willing to accept any other alternative delivery dates we propose for the try on.

Please be aware that there is a chance that before you have even tried on the dress, someone else might snap up the dress on your event dates, as try-ons do not guarantee availability for a subsequent rental booking, and rental bookings always take priority over try on bookings.