Late fees will be charged if the rental item(s) is returned late without any explanation or notice given to us beforehand.
For each day a garment is late, a fee of 20% of the rental price of the item(s) is charged. By choosing to not pay a late fee or return your garment is a direct violation of Mama Rental's Terms & Conditions.
Mama Rentals keeps record of all returning tracking numbers to ensure they can keep records of what stage of the shipment the returns satchel is at. It is not our responsibility if you do not properly lodge your return and the tracking is not showable on the Australia Post website. If your parcel does not arrive at Mama Rentals in the timeframe necessary and no tracking is shown on Australia Post, you are still liable for recovering late fees.